Privacy LLC builds software that collects less, explains more, and keeps people in control. This policy explains what information we handle, why we handle it, and what choices you have.
The short version
We process only the information reasonably needed to operate our website, provide our products, communicate with you, protect our systems, and meet legal obligations.
What this policy covers
This policy applies to:
- The Privacy LLC website
- Communications with Privacy LLC
- Products and services that link to this policy
Some products may include an additional privacy notice when their features or data practices require more detail. That notice will control where it differs from this policy.
Information you choose to provide
You may provide information when you:
- Contact us
- Request support
- Join a waitlist
- Submit feedback
- Apply to work with us
- Create an account
- Use a feature that requires information to function
This information may include your:
- Name
- Email address
- Account information
- Messages
- Feedback
- Uploaded content
- Support information
- Other information you choose to provide
Please do not send sensitive information unless it is necessary. The internet already contains enough regrettable permanent records.
Website analytics
We use a privacy focused analytics service to understand how this website is used, identify technical problems, and improve our content and products.
The analytics service does not use cookies and does not track visitors across unrelated websites.
Analytics information may include:
- Pages visited and page titles
- URL paths and query parameters
- Referring websites or pages
- Visit dates and times
- Browser and operating system
- Device type and screen dimensions
- Browser language
- Approximate country, region, and city
- UTM campaign parameters
- Advertising click identifiers contained in a visited URL
A visitor's IP address and user agent may be processed to determine an approximate location and create an anonymous session identifier. The IP address itself is not stored.
Anonymous session information allows us to measure visits, page views, visit duration, bounce rates, and general navigation through the website.
We do not use this information to identify visitors by name or track them across unrelated websites.
We do not sell analytics information, use it to create advertising profiles, or combine it with information purchased from data brokers.
Personal information should not be included in URL query parameters. Query parameters may be recorded when they are present in a visited URL.
Analytics information is retained only for as long as reasonably needed to understand website usage, maintain the website, and protect our systems.
Cookies and local storage
Our website analytics do not use cookies.
Our website or products may use essential cookies or local storage when required for:
- Security
- Account sessions
- Preferences
- Authentication
- Features you request
We do not use cookies or local storage to build cross-site advertising profiles.
Product information
Each product is designed around the least information needed to provide its features.
Depending on the product, information may be stored:
- On your device
- On infrastructure you control
- On systems operated by Privacy LLC
- By a service provider required for the feature
Where information remains on your device or infrastructure, Privacy LLC may not receive or have access to it.
When a product requires hosted services, its privacy notice may explain:
- What information is stored
- Why it is needed
- Where it is processed
- How long it is kept
- How you can manage or delete it
Product information is not quietly repurposed for unrelated advertising or sold to data brokers.
How we use information
We may use information to:
- Provide and maintain our website and products
- Process actions you request
- Respond to messages and support requests
- Improve reliability, security, accessibility, and usability
- Diagnose technical problems
- Prevent fraud, abuse, and unauthorized access
- Enforce our terms and policies
- Meet legal, accounting, and regulatory obligations
- Protect the rights and safety of users, Privacy LLC, and the public
We do not use personal information for a materially different purpose without providing appropriate notice.
When information is shared
We may share limited information with service providers that help us operate.
These providers may include companies that provide:
- Website hosting
- Cloud infrastructure
- Email delivery
- Payment processing
- Customer support
- Error monitoring
- Security services
These providers may process information only as needed to perform their services and are expected to protect it.
We may also disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to a valid legal request
- Investigate fraud, abuse, or security incidents
- Protect users, Privacy LLC, or the public
- Enforce our agreements
- Complete a merger, financing, acquisition, restructuring, or sale of assets
A business transfer does not turn personal information into a complimentary souvenir. Any successor remains subject to applicable privacy obligations.
Sale and targeted advertising
We do not sell personal information.
We do not use personal information to create behavioral advertising profiles or track people across unrelated websites.
Some products may display advertising. Where advertising is used, the relevant product may provide additional information about what data is processed and which controls are available.
Data retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may depend on:
- The type of information
- The reason it was collected
- Security requirements
- Legal and accounting obligations
- Whether you request deletion
- Whether information is needed to resolve a dispute
Information that is no longer needed is deleted, anonymized, or isolated from normal use.
Security
We use reasonable technical and organizational safeguards designed to protect information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
No system is completely secure. Anyone promising perfect security is selling either fiction or expensive fiction.
Your choices and rights
Depending on where you live, you may have the right to:
- Request access to personal information
- Correct inaccurate information
- Request deletion
- Object to certain processing
- Restrict certain processing
- Receive a portable copy of information
- Withdraw consent
- Appeal a privacy request decision
- Submit a complaint to a privacy regulator
We may need to verify your identity before completing a request.
You may submit a privacy request through our Contact page.
Deleting your information
You may request deletion of personal information associated with you.
We may retain limited information where required to:
- Comply with law
- Prevent fraud or abuse
- Resolve disputes
- Enforce agreements
- Protect the security of our systems
- Maintain necessary business records
Information that cannot reasonably identify you may not be treated as personal information.
Children's privacy
Our website and products are not directed to children unless a product clearly states otherwise.
We do not knowingly collect personal information from children in violation of applicable law.
Contact us if you believe a child has provided personal information that should be removed.
International processing
Privacy LLC and its service providers may process information in countries other than the country where you live.
Privacy laws may differ between countries. Where required, we use appropriate safeguards for international transfers of personal information.
External websites and services
Our website and products may link to services operated by other organizations.
Their privacy practices are controlled by their own policies. We are not responsible for what happens after you leave our services, because one company governing the entire internet would probably make things worse.
Legal requests
We review legal requests for information and disclose only information we reasonably believe we are legally required to provide.
Where legally permitted and reasonably practical, we may notify affected users before making a disclosure.
Changes to this policy
We may update this policy when our products, services, or legal obligations change.
When we make changes, we will update the date at the top of this page.
We may provide additional notice when a change materially affects how personal information is handled.
Contact
Questions, privacy requests, or concerns may be submitted through the Privacy LLC Contact page.